Activity: 02.11 - Complete Incident Management Process
The purpose of this activity is to ensure that the hand-over activities are completed as per plan. In this activity, The Incident Manager produce a consolidated view of how effectively the Incident Management activities are handled in the engagement, capture the experience gained and recommend any areas of improvement so that it can be reused in other services.
DescriptionWork Breakdown StructureRolesWork Product Usage
Team Breakdown